Terms of Sales

This document defines the Terms and Conditions which, on one hand, regulate the activity of Herbal-d-tox.com, hereinafter referred to as the "Editor", in making available the content of its website and the services to the Internet Users, and on the other hand they determine the way in which the Users access the website and its services.

Any connection to the site https://www.herbal-d-tox.com is subject to compliance with these conditions.

1. Definitions

"Client/Customer": any person or entity registered on the website with the intent of buying a product.
"Herbal-d-tox.com": as Editor of this website.
"Internet User": any person or entity connecting to the website.
"Product": goods sold on the website, notably products made from Soursop.
"Site": web site accessible via the URL https://www.herbal-d-tox.com and sub-sites, mirror sites, portals and URL changes relating thereto.

2. Intellectual Property

No reproduction, not even partial as described in article L.122-5 of the French Intellectual Property Code, is allowed without permission of the Editor.

3. Scope

The site is freely accessible by any Internet User. Browsing the site implies acceptance by any Internet User of these Terms and Conditions. Simply connecting to the Site will mean full acceptance of these Terms and Conditions. When registering on the Site, such acceptance will be confirmed by ticking the box next to the sentence "I have fully read and accepted the Terms and Conditions." The Internet User declares to have fully read, understood and accepted the Terms and Conditions. Ticking the above mentioned box has the same validity of a written signature from the Customer. The User acknowledged this value of the automatic recording systems from Herbal-d-tox.com and agrees not to contest it in case of dispute, unless evidence of the contrary is provided. These Terms and Conditions apply to the relations between the parties and all other conditions are subordinate. Accepting these Terms and Conditions the User declares to have the necessary physical and legal capability, to have permission from a trustee, in case of disability, or from a legal guardian, for minors, or to hold a valid mandate if acting on behalf of a company.
The purpose of this website is to sell products online.

4. Purchase Process


Order The Internet User can order by simply selecting one or more products and adding them to the shopping cart. The product's availability is shown in the item's description. When the order is complete, the User can access the cart by clicking on its icon.

Order confirmation by the User

When consulting the cart, the User can check the quantity and the nature of the products chosen as well as the individual prices and the total amount. It is also possible to modify the cart by removing or adding one or more products. When the User is satisfied with the order, it's time to Confirm it. At this stage there will be a form to be filled with either the login credentials, if the user is already registered, or the personal data to register as a new Customer.


Once the User is logged in or has fully completed the registration form, they will be asked to check or change their delivery address and billing address. The User will then be invited to carry out the payment and redirected to the Secure Payment interface.

Order Confirmation by Herbal-d-tox.com

Once the payment has been received by Herbal-d-tox.com, the latter will acknowledge its reception to the Customer per electronical means and within a maximum of 24 hours. Alongside with this, Herbal-d-tox.com will also send the Customer an email with the order information and confirming that the order is being processed.

5. Prices and Payment


The prices are those displayed on the website at the day of the order. These prices can be changed at any time by Herbal-d-tox.com. Displayed prices are valid on the day of the order and not necessarily in the future. These prices are in Euros, they include all taxes but do not include the shipping costs.

Payment methods

Customers can pay with Debit card or via PayPal. The card payments are made through secure transactions provided by Stripe. As for the card payments, Herbal-d-tox.com has access to data regarding the Customer's payment methods. Payment is made directly in the hands of the bank.


Herbal-d-tox.com will provide the Customer with an electronic invoice after each purchase. The Customer expressly agrees to receive invoices electronically.


Payment dates are immediate and cannot be delayed for any reason, including in case of a dispute. Any delay in payment will result in: billing of an additional fee of €40, immediate payment of all sums due, a 20%% increase in the amount as a penalty, and the ability to withdraw from the contract.

Reserve Deed

Products remain property of Herbal-d-tox.com until they are paid in full, according to the Reserve Deed clause.

Litigation and Refund

In case of total cancellation of your order, except in the conditions stipulated in article 6, the total amount of your purchase will be refunded, minus the shipping and return rates (the rates can be found on the website) the Commission in relation to the Payment service provider (according to the general conditions of each provider), stock replenishment rate (2.90€ / unit) and the file processing fees (17.00€).

6. Complaint - Withdrawal

Customer service

Customer service is available via email at: support@herbal-d-tox.com. As a general rule, we try to answer within 48 hours.

Right of withdrawal - Distance selling

In accordance with the current legislation about distance selling, the Customer has a period of fourteen days to use his right of withdrawal with no penalties, except for, if applicable, the cost of return. The Customer may waive this deadline under particular circumstances. In this case, it would continue to exercise its right of withdrawal without any reasons or pay penalties.

The above mentioned period of time starts on the day the goods are received or when the offer was accepted. When the period of fourteen days falls on a Saturday, Sunday or a public holiday, it will be extended to the next business day.

When the right of withdrawal is exercised, the trader must refund the Customer as soon as possible the latest within fourteen days from the date on which this right was exercised. In addition, the amount due will bear interest at the legal rate. This repayment can be made by any payment method. On the professional proposal, the consumer who has exercised his right of withdrawal may however opt for another method of reimbursement. The procedures for exercising the right of withdrawal are set out in standard form at the end of these Terms and Conditions.

In accordance with article L. 121-21-8 of the French Consumer Code, the right of withdrawal may be exercised with contracts for the supply of services where performance has begun before the end of the period of fourteen calendar days and for contracts to supply goods which were unsealed by the consumer after delivery and cannot be returned for hygiene or health protection reasons.

Contract resolution on the initiative of the Customer

The Customer may terminate the contract by registered letter with acknowledgment of receipt in case of a delay in the delivery of seven days. The Customer will then be refunded. This clause will not apply if the delay in delivery is due to force majeure. In such cases, the Customer agrees not to forego legal action against Herbal-d-tox.com and waives the cancellation of the sale under this section.

7. Guarantees

Guarantee on apparent defects

It is the Customer's duty to check the condition of the products upon delivery, verifying that there are not apparent defects. No claim will be taken into consideration after a period of three days after delivery. Anyway, any claim related to the delivered parcel will be taken into account only if the Customer will communicate it to the carrier, in accordance with articles L. 133-3 and following of the French Commercial Code. Guarantee against hidden defects and faults Customers have a legal guarantee consistent delivery (Article 1604 of the Civil Code), a legal guarantee against hidden defects (Article 1604 et seq. Of the Civil Code) and a security guarante (Article 1386-1 et seq. of the civil Code). Customers qualifying as consumers also have a legal guarantee of conformity (Article L. 211-1 et seq. Of the Consumer Code).

Personal data

The personal profile on the website allows the Customer to view and track all orders placed on Herbal-d-tox.com, who in return promises to respect the confidentiality of personal data submitted by the Users and to treat them accordingly, in accordance with the Data Protection Act of 6 th January 1978.

Under law 78-17 of 6th January 1978, the applicant has the right to access, correct and delete his or her personal information; this right can be exercised at any time by writing to the following email address: support@herbal-d-tox.com

8. Delivery

Shipping cost

The Customer will always be informed of the shipping costs before any payment takes place. The shipping costs listed on the site are in Euros and all taxes are included.

Delivery time

Orders are shipped by Thailandpost and within 48 hours after the full payment is received by Herbal-d-tox.com. The parcel will be delivered in 5 to 20 days, depending on the delivery method chosen. Certain products or order volumes may justify a lead time of over 20 days. It will be clearly stated during the validation of the order.

Damaged parcel

Should the delivered package be clearly damaged, it is the Customer's right to refuse to accept it and to enforce the guarantee offered by the carrier. The Customer should also inform us as soon as possible, so that we can arrange another delivery. In such cases, the delivery times previously indicated in these Terms and Conditions shall no longer apply.

Responsibility Herbal-d-tox.com

The information and materials on this website or available through it are from sources that we consider reliable. However, such information may contain technical inaccuracies or typographical errors. Herbal-d-tox.com reserves the right to correct them at its earliest convenience. We suggest that the Customer should verify the accuracy of such information. Please note that certain information can lose validity with the passing of time and, although we try to update the website as often as possible, there might be some inaccuracies for this reason. The use of information available on this website is under the full and sole responsibility of the Internet User, who acknowledges all the consequences thereof without holding Herbal-d-tox.com responsible. Herbal-d-tox.com can therefore in no event be held liable for any damages resulting from a misinterpretation or misuse of such information.

9. Site Access

Herbal-d-tox.com strives to provide access to the site 24/7 except in cases of force majeure or an event beyond the control Herbal-d-tox.com, and subject to any breakdowns and maintenance necessary for the proper functioning of the website and services.Therefore, Herbal-d-tox.com cannot guarantee constant functioning of the site and its services or the reliability of its transmissions in terms of response time or quality. We offer technical assistance by telephone or email. Herbal-d-tox.com cannot be held responsible for inability to access this website or use of services.

Moreover, Herbal-d-tox.com may have to discontinue the site or any of the services at any time without previous notice, and without any compensation. The User acknowledges and agrees that Herbal-d-tox.com is not responsible for interruptions and the consequences that may result for the User or any third party.

10. Modification of Terms and Condition

Herbal-d-tox.com reserves the right to modify these Terms and Conditions at any time without notice, in order to adapt them to the site or its services.

11. Internet Use Rules

The Internet User acknowledges the characteristics and limitations of the Internet. Herbal-d-tox.com has no control over on the nature and characteristics of any data transferred via its server center. The Internet User acknowledges that the data circulating on the Internet is not protected especially against possible diversions. The presence of the HERBAL D-TOX logo does not necessarily guarantee validity. The communication of any information considered sensitive or confidential by the User is done at own risk. The User acknowledges that the data circulating on the Internet can be regulated in terms of use or be protected by a property right. The Internet User is solely responsible for the use of data, questions and transfers on Internet. The Internet User acknowledges that Herbal-d-tox.com has no control over the content accessible on the Internet.

12. Optional information

It is only optional for the User to provide information that is not necessary for the registration. Providing such information is not essential for navigating on the website.

Compulsory information

However, registering on this site requires the User to provide some personal information. If the Users do not wish to provide information needed for registration, they will then not be able to order on this Site. Personal data collected are subject to computer processing and are exclusively reserved for Herbal-d-tox.com. The data collected are necessary for the proper administration of the Site, as well as compliance of its contractual obligations by Herbal-d-tox.com. These data are kept and protected by Herbal-d-tox.com, who agrees not to use them in another context or pass them on to third parties, unless a previous agreement exists.

14. Right of access, rectification and opposition

The details of all registered Customers on the site are stored for a period of 1 year, reasonable time necessary for the proper administration of the site and normal use of the data. This data is kept in security with the aid of modern technologies, in accordance with the Data Protection Act of January 6, 1978. Pursuant to the latter, Customers have the right to access, rectify and delete the data they provided. To this purpose they need to make a request to Herbal-d-tox.com at the following address: support @ herbal-d-tox.com

15. Cookies and IP addresses


Implantation of cookies

In order to give optimal navigation of the website and better functioning of the various interfaces and applications, Herbal-d-tox.com can proceed to implement a cookie on the User's profile.

Purpose of cookies

Cookies are used to store information related to the navigation on the site (date, page, hours) as well as any data entered by Internet Users during their visit (search, login, email, password). These cookies are meant to be kept on the computer station of the User for varying periods up to 1 year, and can be read and used by Herbal-d-tox.com during a subsequent visit of the user on this Site.

Faculty of refusing the implantation of cookies

Users have the ability to block or delete these cookies from their browser interface (generally: tools > privacy options). In such a case, the navigation on this Site will not be optimized. If disabling cookies systematically prevents the User from accessing certain services, this malfunction cannot in any case be considered a damage from Herbal-d-tox to the Customer, who cannot claim any compensation for this.

Deleting implanted cookies

Internet Users also have the options of deleting cookies implanted on their computer, by going to the menu of their browser intended for this purpose (usually tools > privacy options). By doing this the User understands that the benefits of cookies are lost.

IP Address

Definition and collection of IP addresses

The IP address is a series of numbers separated by dots, that uniquely identifies a computer on the Internet. Herbal-d-tox.com reserves the right to anonymously collect the public IP address of all Users. The IP address of Internet Users will be kept for the time required by law. Herbal-d-tox.com must disclose all personal data relating to Internet User to the police or on judicial requisition by court order. The IP address can be reconciled with the actual identity of the User, and this will be done if required by law.

16. Responsibility of Herbal-d-tox.com

Nature of Herbal-d-tox.com's obligations

Herbal-d-tox.com strives to provide quality products and to meet the specifications of these Terms and Conditions. Herbal-d-tox.com only has an obligation regarding the purpose of these services. Herbal-d-tox.com does not provide medical advice in any form. The Customer is solely responsible for the selection of the products and, if in doubt about which product to order, it is strongly advisable to check with a doctor or medical practitioner. Herbal-d-tox.com cannot be held responsible in case of force majeure or for a Customer's mistake, as defined in the following sections:

Force majeure

According to these Terms and Conditions, it is considered a cause of force majeure any limitation or disturbance of the service due to: fire, epidemic, explosions, earthquake, bandwidth fluctuations, failure of transmission networks, facilities collapse, illegal or fraudulent use of passwords or references provided to Customer, hacking, a safety fault due to the hosting of the Site, flood, power failure, war, embargo, law, injunction, demand or requirement of any government, strike, boycott, or other circumstances beyond the reasonable control of Herbal-d-tox.com. In such circumstances, Herbal-d-tox.com cannot guarantee the full performance of its services and cannot be held responsible for that.

Customer's error

In accordance with these Terms and Conditions, it is considered Customer's error any misuse of the services, any omissions or negligence in the information that may lead to its misuse or unwilling disclosure, as well as their choice not to follow medical advice or the communication of wrong information on the profile or the lack of update of such. It is also up to the Customer not to use or misuse any technical procedures which do not conform to these Terms and Conditions.

Technical Issues

Should there be an inability to access the site due to technical problems of any kind, the Customer may not claim and will not be entitled to any compensation. The unavailability, even for a long period, of one or more online services cannot be claimed as a damage from the Customers. The website https://www.herbal-d-tox.com may contain hypertext links to other sites on the Internet; clicking on these links will redirects the User to a different web page and Herbal-d-tox.com cannot be held responsible for what happens there. However, Herbal-d-tox.com reserves the right to request removal of a link that is considered inconsistent with the purpose of the site https://www.herbal-d-tox.com.

Damages payable by Herbal-d-tox.com

In the absence of contrary legal or regulatory provisions, the responsibility of Herbal-d-tox.com is limited to direct, personal and definite harm suffered by the Customer and related to the failure involved. Herbal-d-tox.com will in no event be liable for indirect damage such as data loss, commercial and financial loss, damage to own brand image, lost profits and loss of Customers. Similarly, and within the same limits, the amount of damages to be refunded to the Customer by Herbal-d-tox.com cannot in any event exceed the price of the product ordered.

Responsibility as host

All the information, including comments, published on the website by the Customer are their own responsibility. In this context, Herbal-d-tox.com as a host benefits from sich information, in compliance with article 6-I-2 of the Act on Confidence in the Digital Economy of 21th June 2004. In accordance with paragraph 3 of the same article, Herbal-d-tox.com cannot be held civilly or criminally liable for such information or comments, except for the case in which they did not act promptly to remove them or make their access impossible.

Intellectual property

The content (text, pictures, diagrams ...), the structure and the software used to operate the Site are protected by copyright. Any reproduction, complete or partial, made without the consent of Herbal-d-tox.com is a violation of Books I and III of the French Intellectual Property Code and will likely lead to prosecution. It is the same for any translation, adaptation, transformation, arrangement or reproduction by any technique or process. The content published in this website is for generic information only, without guarantee of accuracy. Herbal-d-tox.com can in no way be held responsible because of an omission, inaccuracy or any error of such information and that would cause direct or indirect damage to the Internet User.

17. Conclusion of Contract

Products published on the seller's online store descriptions represent binding offers by the seller, which the Customer accepts by placing an order.

The Customer can order by phone, mail, fax, email or via the integrated order form in the online shop and thus accept the seller's offer. When ordering via the online form, the Customer, after entering the information about the order and clicking "Confirm Order", issues a binding acceptance declaration of offer relating to the goods contained in the shopping cart.

The seller will then send an Order Confirmation to the Customer, either by ordinary mail or email.

The text of the contract is archived by the seller and sent to the Customer together with these Terms and Conditions, after sending the order in text form (email, fax or letter). In addition, this document is also archived on the seller's website and can be requested free of charge by the Customer through their account protected by a password, indicating the respective connection data provided that the Customer received when creating the account on the seller's website before placing an order.

Before passing a firm and final order via the online form of the seller, the Customer has the option to correct his entries with the usual keyboard functions. In addition, all of the information is displayed again in a confirmation window just before the final confirmation of the order and can be corrected in the same way.

Only the French version is authentic for the contract.

The order processing and the confirmation are done by email and via an automated order processing. The Customer must ensure the accuracy of the e-mail address provided for order processing purposes and so that it can receive e-mails sent by the seller. Furthermore, the Customer shall make sure, in particular when using junk email filters (spam), that all emails sent by the vendor itself or by third parties responsible for the order can be received.

Changes to these Terms and Conditions

These Terms and Conditions can be modified at any time by Herbal-d-tox.com. The general conditions applicable to the Customer are those in effect at the date of the order or the connection on the Site, any new connection to the profile space implies acceptance of eventual new Terms and Conditions.

18. General Provisions

Applicable right

These Terms and Conditions are subject to the French law. In case of dispute binds to interpretation, validity and consequences of these Terms and Conditions, failing prior amicable settlement, the courts of Paris will have jurisdiction.

Amicable settlement of disputes

Unless public order provisions, all disputes that may arise in the context of the implementation of these Terms and Conditions before any legal action will be submitted to the appreciation of Herbal-d-tox.com for an amicable settlement.


The invalidity of any provision of this Agreement will not invalidate other provisions of the contract or the contract as a whole, which retain their full effect and scope. In such a case, the parties shall as far as possible replace the annulled provision by a valid provision corresponding to the spirit and purpose hereof.

No Waiver

Herbal-d-tox.com's decision not to exercise its rights, granted by the present, will in no way be construed as a waiver of such rights.

Unfair terms

The provisions of these Terms and Conditions apply subject to compliance with the mandatory provisions of the Consumer Code on unfair terms in contracts concluded between a supplier and a consumer.

Cancellation modality

For distance sales, as defined by article L. 121-16 of the Consumer Code, Customer has the right of cancellation and can exercise it within fourteen days, including public holidays, from the order or the commitment to purchase. This can be done by registered letter with acknowledgment of receipt. If this deadline expires on a Saturday, Sunday or a holiday or holiday, it is extended to the next business day.

19. Website Disclaimer

The Herbal-d-tox.com website contains information that is provided solely for the purpose of advice and information. Although Herbal-d-tox.com’s goal is to publish accurate information, errors may occur occasionally. Under no circumstances will Herbal-d-tox.com be liable for indirect or consequential damages arising from the use of the information available on the Website or attached thereto by hyperlink.